Outlook Introduction
Course Objectives
At the end of the course participants will be able to:
- Use the outlook bar to navigate between Outlook Folders
- Customise the Outlook environment
- Send, receive and respond to mail using various options
- Print, delete, move, reply to or forward mail items
- Be able to sort, filter and group outlook items
- Create, edit, print and delete appointments
- Create re-occurring appointments and schedule meetings
- Create and manage journal entries and tasks
- Add details for people, organisations and distribution lists to the contact folder
- Share information and outlook folders with others
Course Topics
The Outlook Bar
- Using the folder list
- Creating new groups
- Creating and deleting folders
- Moving items to folders
Outlook Folders
- Basic folders
- Personal folders
- Public folders
Outlook Elements
- Outlook Today
- Inbox
- Calendar
- Contacts
- Tasks
- Journal
- Notes
Mail
- Create and send mail with options
- Mail attachments
- Auto signatures
- Flag mail for follow up
- Recall Messages
- Addressing Mail
- Mail icons
- Tracking mail
Handling Mail
- Deleting mail
- The Deleted items folder
- Archive and auto archive
- Sort, filter and group mail items
Calendar
- Appointments
- Recurring appointments
- Meetings
- Multiple time zones
Contacts and Address Books
- Creating Contacts
- Creating distribution lists
Tasks
- Creating Outlook tasks
- Assigning tasks
- Recurring tasks
Notes
Outlook Features
- The Rules Wizard
- The Organise feature
- Junk Emails
- Out of Office Assistant
- Mail Merge from Outlook Contacts
Outlook Views
- Understanding Outlook Views
- Creating Views
- Modify existing Outlook Views
Sharing Information
- Simple Delegation
- Folder Permissions
- Accessing other peoples Folders
- Public Folders
- Creating additional Mailboxes
Pre-requisites
No prerequisites but experience with the Windows operating environment and using a keyboard and mouse is desirable.
Course Duration
1 day
Download the course outline in PDF format  |
