Outlook Introduction |
Download the course outline in PDF format  |
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Course objectives
At the end of the course participants will be able to:
- Use the outlook bar to navigate between Outlook Folders
- Customise the Outlook environment
- Send, receive and respond to mail using various options
- Print, delete, move, reply to or forward mail items
- Be able to sort, filter and group outlook items
- Create, edit, print and delete appointments
- Create re-occurring appointments and schedule meetings
- Create and manage journal entries and tasks
- Add details for people, organisations and distribution lists to the contact folder
- Share information and outlook folders with others
Course topics
The Outlook Bar
Outlook Folders
Outlook Elements
Handling Mail
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Calendar
Contacts and Address Books
Tasks
Notes
Outlook Features
Outlook Views
Sharing Information
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Pre-requisites
No prerequisites but experience with the Windows operating environment and using a keyboard and mouse is desirable.
Course duration
1 day
